Help!
montreal skyline kenwood movers
 
 
computer  
Whats the $$ value?
Before the Move: If you do not have an exact record of the cost of your computer (including accessories), you might want to obtain a current retail cost of your complete system prior to selecting a transit protection plan from us. If you desire replacement cost (rather than depreciated) protection, we offer full value against loss or damage.

 

HD TV

Specific care is required

  • wrap in microfoam
  • wrap in bubble wrap
  • securly pack in sturdy cardboard carton or crate 

 

 

Empty CD players of CD magasines or individual CD's

 

Frequently Asked Questions


How much will the move cost?

The cost of your long distance move (in excess of 150 miles) is based on the weight of the items that are to be moved and the distance they will be traveling. The estimate outlines all the services needed for your move and their associated costs.

Local moves are based on the time it will take to pack, load and deliver your shipment and the amount of labor required.

Will the estimated cost be guaranteed?

Consultants guarantee their estimates when they have all the necessary information to do so. For this reason, and to avoid complications at a later date, please be sure to point out everything that is to be moved. This includes all items in storage areas inside and outside of the house or anything being picked up from other locations, such as cottages or storage areas away from home.

What method of payment is required?

If your employer is to be billed for the move, make arrangements well in advance with both your company and your Mayflower Member. This will help to avoid delays when your shipment is delivered.

If you are paying for the move, Mayflower offers many payment options: cash, certified cheque, Mastercard, Visa, American Express, bank draft/money order. Credit card payments must be made in advance of delivery. As well, the driver cannot deliver a COD shipment until payment has been received.

Can I pack some items myself?

Yes. It is recommended that you pack only unbreakable items, such as linens and books. Remember, all owner packed items travel at owner’s risk. Professional packing is the best way to safeguard against breakage.

Does the pack crew remove curtain rods and paintings from the walls?

Your pack crew will bring special cartons to protect your paintings and wall hangings. Mayflower crews, however, do not remove any items that are secured to your walls including paintings. It is your responsibility to remove any “ fixed” items from walls.

Are there items I can’t have moved on the van?

Yes. As a matter of public safety, governments at all levels have passed legislation restricting the transportation of dangerous goods. Some commodities may be included in your shipment under controlled conditions while law prohibits the transport of others. In either case, you must disclose to the Van Operator every item you intend to include with your shipment that poses a hazard. A few prohibited items include: gasoline, propane tanks, oxygen, fire extinguishers, ammunition and fireworks. Ask your Mayflower Consultant for our pamphlet “Dangerous Goods” for further information.

Do my appliances require special servicing?

Most machines and mechanical equipment do need to be prepared by a licensed professional before being moved. Your Moving Consultant can make these arrangements for you. It is important to remember that articles not serviced travel at owner risk for internal damage.

How long will it take to move my goods?

There are many factors affecting the length of time it takes for a shipment to travel from origin to destination: the distance, weight of the shipment, government regulations in the National Safety Code, Customs, weather, road conditions, and the need for ferries during transit. Allow extra time and be flexible when planning your moving schedule.

Can my delivery date be guaranteed?

Yes. A “delivery spread” is calculated based on the weight of your shipment and the distance travelled. Wherever possible, your Moving Consultant strives to arrange delivery on the date you request. If delivery is delayed for any reason, beyond the date guaranteed to you, Mayflower will reimburse you reasonable expenses for food and accommodations until we deliver your shipment.

How does the driver keep track of my goods?

All items in your home will be inventoried on load day. Items are numbered and a brief description of the condition is listed on the inventory sheet. On delivery, you will check off each number as the corresponding item enters your home.

What if for some reason I can’t take delivery of my goods as scheduled?

In the event your shipment can’t travel directly from origin to your new residence, Mayflower can arrange to place your belongings into storage until you are ready to receive them. All Mayflower Member companies are equipped with completely secure, clean warehouses. Storage is at an additional charge.

What can I expect on delivery?

Upon arrival at destination, the driver will provide you with an “Inventory Check-Off Listing.” Each item is checked off as it is delivered. Any loss or damage is noted on the driver’s copy of the inventory in the section called “Exceptions on Delivery.” These observations will serve to substantiate a claim should you have reason to submit one.